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  • This website is now closed.
  • On 21 November 2021 Ofgem, the energy regulator Ofgem, appointed British Gas as your Supplier of Last Resort (“SoLR”).
  • Following completion of the Ofgem regulatory process, on 24 November 2021, Rob Croxen, Paul Berkovi and Mark Firmin of Alvarez & Marsal Europe LLP were appointed as Joint Administrators to the Company.
  • Please note you are no longer a Neon Reef customer and all customer account information has now been shared with British Gas.
  • British Gas is providing information to former Neon Reef customers regarding the SoLR process on its dedicated Neon Reef page. Any future updates regarding the process and your accounts will be provided on this page.
  • In addition, please refer to the British Gas FAQ’s that have been created specifically for customers going through a SoLR process:Welcome to British Gas – Supplier of Last Resort.
  • If you have any queries relating to your account, please contact British Gas using the details provided on the Neon Reef page.