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Don’t smoke or light matches
Don’t turn electrical switches on or off
Open doors and windows
If you can, turn off the meter at the control handle unless the meter is in the cellar
Don’t approach any hazard, even at ground level. Keep as far away as possible.
Warn anyone in the area to evacuate or stay away
Smell gas? To report a gas or carbon monoxide emergency, or if a pipeline is struck (even if no gas leak has occurred) call 0800 111 999 – 24 hours a day.
If you spot a potential hazard or experience a power outage, please call 105 or 0800 40 40 90 urgently – 24 hours a day.