Referral scheme

We are always looking at ways to give back to our customers and are pleased to launch our referral scheme. For every person that is recommend and joins Neon Reef,  both the referrer and referred friend will receive £50 credit each to their energy account, just to say thanks!

How it works

Step 1

 

Spread the word with your friends and family by directing them to sign up below and don’t forget to provide them with your personalised code. Don’t know your code? Then please email us and we will send it to you.

 

Step 2

 

The referred person will then fill in the referral form below, and be taken through to complete a quote, which will only take a few minutes.

 

Step 3

 

Within 1 month after successfully signing up, the referrer and referred person will receive £50 credit to your accounts, just as a thank you!

 

 

Referral registration form

The below form is to be completed by any referred persons who have been provided with an unique referral code from an existing Neon Reef customer, before they sign up. Once submitted, you’ll be taken through to get a quote and/or sign up to Neon Reef.

  • This must be the same email that you will register to your Neon Reef account.
  • Please enter the referral code that you've been provided with.
  • This field is for validation purposes and should be left unchanged.

Last update 02 June 2021

1 Referral definition of terms

1.1 Acceptance of key conditions: By participating in the Neon Reef Referral Scheme (the “Scheme”), existing members of Neon Reef (“Referrers”) and the persons that they refer (“Referred persons”) are non-formal to accept the following key conditions.

1.2 Eligibility: Referrers must be existing Neon Reef customers. Referred persons must not have already signed up to or be an existing member, already on supply with Neon Reef, or a member of Neon Reef in the preceding 12 months, under any email address or alias. An existing member of Neon Reef moving supply of an additional property, which has not previously been supplied by Neon Reef, is eligible for a Referrer Reward. The scheme is open to Referrers and Referred persons who are residents of the UK. Over 18s only. Neon Reef reserves the right to verify Referrers and Referred persons and require proof of eligibility. Neon Reef’s decision on eligibility shall be final and binding.

1.3 User: These terms apply to individuals who are accessing or using the Scheme both as a Referrer and a Referred Person to Neon Reef’s Services and the use of ‘User’ or ‘you’ shall be a reference to either or both as the context permits.

1.4 Reward: The Reward will vary by campaign. The active campaign for a Referrer and the form to allow Referred Person to enter the Referrers code (“Unique Code”) is shown on www.neonreef.co.uk/referral_scheme, together with and any current programme terms and conditions.

1.5 Sign Up Date: The date the Referred Person informs Neon Reef, via enrolment on the website, that they want to switch their energy supply to Neon Reef.

1.6 Switch Date: The date Neon Reef starts to supply electricity to the Referred Person.

2 Referrals and rewards

2.1 Registration: Once a Referrer has shared their Unique Code, they will receive a Reward for each Referred Person that successfully switches their electricity supply to Neon Reef, subject to these conditions.

2.2 Qualification for Reward: For a Referrer to qualify for a Reward, their Referred Person must meet all applicable eligibility criteria and visit www.neonreef.co.uk/referral_scheme to enter the Referrer’s Unique Code in the registration form and proceed to switch electricity supply to Neon Reef. Referrals claimed retrospectively are not eligible and will not be rewarded. Neon Reef is not responsible for failure to issue Rewards resulting from an incorrectly quoted Unique Code or by non-completion of the registration form.

2.3 Qualification for Reward – Referred Person: A Referred Person who meets the eligibility criteria and results in the Referrer being entitled to a Reward, will also be entitled to a Reward. A Referred Person will not receive more than one Reward per property, must have an active Direct Debit in place and abide by Neon Reef’s Terms and Conditions of business.

2.4 Cancellation: If the sign up to Neon Reef by the Referred Person is subsequently cancelled, this will result in the cancellation of the Referrer’s Reward and the Referred Person’s Reward.

2.5 Notification: The Referrer will be notified by email once a Referred Person has signed up, and again when the Reward has been earned. 

2.6 Delivery: Rewards will be delivered to the Referrer and Referred Person within 60 days of the successful Switch Date or Agreement Date of the Referred Person, as long as no objections or notifications have been received and eligibility criteria have been met. The Reward will be in the form of a credit to both the Referrer’s and Referred Person’s online accounts which can be viewed via the customer’s online account.

2.7 Advertising of Unique Code: User bidding on any Neon Reef related brand name, product name, variation, misspell is strictly prohibited across all search engines and social media platforms. This includes bidding on brand and generic terms, as well as broad match generic terms. If we believe this to be factual after investigation, you won’t be eligible, and we reserve the right to deactivate the Unique Code.

2.8 The method by which Users may refer people shall be at the absolute discretion of Neon Reef.

2.9 Members are responsible for any tax implications resulting from receiving a reward.

2.10 The Referred Person agrees that their full name may be shared with the Referrer.

2.11 By participating in the Scheme, Users agree to use the Scheme in the manner specified in, and are bound by, these Terms and Conditions. If you do not agree to these Terms and Conditions in their entirety, you are not authorised to register as a Referrer or participate in the Scheme in any manner. Users may not participate in the Scheme where doing so would be prohibited by any applicable law or regulations.

2.12 We reserve the right to modify, amend or withdraw at any time, these Referral Scheme Terms and Conditions. Any amendments or new terms and conditions will be available on our website and will supersede any previous versions, and therefore you will be bound by these at all times.

2.13 The particular Reward to which a User is entitled, will be as advertised on Neon Reef’s Referral Scheme website page. Please note that Rewards may change from time to time and different Users may be entitled to different Rewards.

2.14 Every Reward advertised on Neon Reef’s website will be subject to these Terms. In addition, the Reward will be subject to any specific or bespoke terms notified to you at the time you register for the Scheme.

2.15 Referred Persons may be subject to verification and Neon Reef may delay issuing Rewards (for the Referrer or Referred), for the purposes of investigation. Neon Reef may also refuse to verify and process any transaction Neon Reef deems, in its sole discretion, to be fraudulent, suspicious, in violation of these Terms and Conditions, or believes will impose potential liability on Neon Reef, its subsidiaries, affiliates, or any of their respective officers, directors, employees, representatives and agents.

2.17 Any decision by Neon Reef in respect of whether or not a Referred Person has been successfully verified and a User is entitled to a Reward shall be final and binding.

2.18 Rewards are not transferable and may not be auctioned, traded, bartered or sold. Upon termination of the Scheme or any portion thereof for any reason, or upon cancellation of a User’s Neon Reef account for any reason, any Rewards accumulated by the User are forfeited.

3 Your further obligations under the Referral Scheme. you must:

3.1 Not attempt to market, reproduce, sell or re-sell the Reward to any third party whatsoever;

3.2 Provide us with accurate information and ensure that all details that we hold about you (including your email address) are up to date and valid.

3.3 Use the website in accordance with these Terms and not in any way which may affect the reputation of Neon Reef or the use and enjoyment of the website or our Services by any other users or third parties;

3.4 Inform us as soon as it is practicable if you become aware that someone has tried to access your account without your permission or attempted to obtain Rewards using your personal details.

3.5 Not attempt to pass yourself off as Neon Reef or any Neon Reef employee when promoting your Unique Code.

4 Unique Codes

4.1 Unique Codes should only be used for personal and non-commercial purposes.

4.2 Bulk email distribution or any other promotion of Unique Codes in a manner that would constitute or appear to constitute unsolicited commercial email or “spam” in Neon Reef’s sole discretion is expressly prohibited and may be grounds for immediate termination of the Referrer’s account and deactivation of the Unique Code.

4.4 We have a no tolerance spam policy.

4.5 Neon Reef has no obligation to monitor the content provided by Users; however, Neon Reef may choose to do so and block any email messages, remove any such content, or prohibit any use of the Scheme.

4.6 Each User who is the actual sender of any emails and must comply with applicable law. A User who does not comply with the law, including anti-spam laws, shall indemnify Neon Reef against any liabilities, costs and expenses it incurs as a result of such spam.

5 Suspension of the Referral Scheme.

5.1 We may suspend your rewards account at any time should you be in breach of these terms and conditions.

5.2 If we suspend your rewards account for any reason, we may refuse to provide you the right to receive any Rewards.